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Market Research, Field Data Collection, Surveys & Analytical Support - California Certified Small Business (SB-Micro)

PLM USA Group LLC is a California-based consulting firm and a California Certified Small Business (SB-Micro), providing field data collection, geospatial analysis, market research, and analytical support services for transportation, infrastructure, and public-sector programs. The firm supports public agencies, infrastructure programs, and engineering and planning consultants through field-managed survey operations, including onboard bus, rail, and station surveys, ADA and accessibility assessments, online and hybrid survey programs, GIS mapping, and quality-controlled reporting. Our work is grounded in hands-on field operations, rigorous QA/QC protocols, and defensible analytical methods, delivering accurate datasets and clear deliverables that support planning, compliance, funding, and operational decision-making.

Geospatial Analysis & Mapping

GIS mapping, spatial analysis, and visualization supporting planning studies, operational assessments, and technical documentation.

Infrastructure & ADA Assessments

ADA bus stop surveys, accessibility inventories, and compliance-focused field data collection integrated with GIS platforms.

Market & Public Program Research

Survey programming, multilingual data collection, and analytical reporting supporting market research, public engagement, and program evaluation across multiple sectors.

Experience Areas

Airport Passenger Experience & ASQ Programs

Passenger surveys, on-site data collection, and structured reporting supporting airport operations and customer experience improvement programs, including both in-person and online survey components.

Transit & Mobility Planning Studies

Onboard bus, rail, and station surveys, including customer satisfaction, origin-destination, and stated preference studies supporting transportation planning initiatives.

ADA & Accessibility Mapping Projects

ADA bus stop inventories, field accessibility assessments, and GIS-based compliance documentation supporting public agency requirements.

Sector‑Specific Research Applications

Survey programming, multilingual fieldwork, online and hybrid data collection, and analytical reporting supporting public engagement, transportation studies, and sector-specific research programs.